How WVU Medicine's AI Workforce is Reducing Administrative Burden & Increasing Staff Efficiency

March 24, 2021

WVU Medicine has embarked on an exciting and ambitious journey to solve some of the health systems’ biggest administrative challenges through robotic process automation, building on extraordinary success already achieved in tackling claim status burdens. By adopting an AI workforce, WVU Medicine is not only increasing the efficiency and productivity of their processes, but they are able to reallocate existing employees’ time to initiatives that require more of a human touch. WVU Medicine’s Vice President & Assistant CIO, Ilo Romero, and Assistant Vice President of Hospital Revenue Cycle, Leah Klinke sit down with Bradley Gallaher, Executive Director at Olive, for an exciting conversation.

Learning Objectives


Learn why WVU Medicine chose to take the path of adopting AI and automation to transform their health system’s administrative operations and hear how their business and IT partnership was a key success driver


Gain real-life insights from their journey of partnering with Olive


Hear about WVU Medicine's plans to scale their AI workforce enterprise-wide