February 2, 2021
The nature of work – and the workplace – is changing. Across industries, new technologies, including artificial intelligence and automation, are rapidly impacting how work gets done and even the role that human employees play in execution. AI’s capabilities have grown exponentially in recent years due to massive gains in computing power and the datasets needed to train AI algorithms. New applications are constantly emerging, and most industries have only scratched the surface of the potential of artificial intelligence. As adoption of AI grows, spurred on by the COVID-19 pandemic, experts are predicting that these technologies will fundamentally change the landscape of work in the same magnitude as the Industrial Revolution, including the work done at hospitals and health systems across the country. Many people think of healthcare as an industry that relies heavily on human interaction, compared to say, distribution. And while this is true for patient care, there is a vast and complicated administrative side that supports and enables every healthcare action today. It’s these workflows, from supply chain to revenue cycle to countless hours of work in EHRs, that automation and AI in healthcare will radically alter. And in so doing, it will transform the healthcare industry and the future of work in the hospital forever.
Healthcare looks quite different than it did just a few short years ago. The COVID-19 crisis has created a distinct “before” and “after” for the world, and especially for healthcare.
Artificial intelligence (AI) is revolutionizing healthcare data analytics and changing the way we predict, learn and act based on insights gained through AI-powered data models.