Most prior authorization processes are inefficient and error-prone, resulting in revenue leakage and strained resources. Physicians spend nearly an hour per day on prior authorizations, while staff members spend an additional 19 hours per week dealing with payer approvals.
Within weeks of launching Olive’s prior authorization solution, New England Baptist Hospital transformed their patient experience and prior authorization workflow, dramatically reducing write-offs, cutting turnaround times, and improving productivity.
Olive relieves you from manual prior authorization tasks by integrating EMR information, and using AI automation to determine if an authorization is required, help you submit the prior authorization requests, send denied-claim appeals, and give your health system an unfettered view of your authorization performance. This means your patients not only get the care they need faster, but it also eliminates confusing bills they might otherwise receive post-service if their claims were initially denied.
By leveraging powerful prior authorization AI, Olive empowers specialty practices, hospitals, and health systems like yours to get control over your prior authorization task burden. She delivers complete visibility across all types of prior authorizations, from simple to complex, and provides you with immediate ROI through operational efficiency and captured revenue.
In five seamless steps, Olive helps you take control of prior authorizations so you can focus on what you do best, patient care.
Olive checks with payers and updates your EMR for you.
Olive prepares and builds every prior authorization directly from your EMR so you don’t have to.
Olive retrieves medical necessity rules from 40,000 national, regional, and state payers and identifies the clinical requirements and documentation for you
Olive helps submit prior authorizations, tracks any inquiries, and makes status checks.
If a procedure is denied after service, Olive sends the first-pass appeal for you.
Prior authorization was taking clinical staff away from patient care and severely impacting our bottom line. Olive met—and exceeded—all of our expectations.
Jim Bird, Chief Financial Officer
Watertown Regional Medical Center
We needed a dependable authorization process. Olive is one of the best decisions we’ve made. They are simply committed to our success!
Tom Gheringhelli, Chief Financial Officer
New England Baptist Hospital/Beth Israel Lahey Health
The way to solve this problem is to work together and obsolete the fax machine. At the end of the day, it’s about ensuring patients get appropriate care.
Dr. Jeremy Friese, CEO