Olive Works claim status checks and denials actioning
Learn how Olive's AI solution works claim status checks and denials actioning with an automated transformative solution.
A smarter path to reimbursement
More and more health systems are recognizing the value of automated claims processing and are incorporating AI into their claim management strategy – is your health system ready for the future of working claims? Olive’s here to help.
The problem with claims processing
Complex payer workflows and ever-changing requirements lead to providers taking extensive manual actions to collect on outstanding claims, inflating AR for your health system.
- Approximately 10% of claims are denied1 – more than 25% of those are for simple reasons like missing data or documentation2
- 3.5% of claims are denied due to untimely filing2
- 48% of rejections and denials go unappealed or unworked3
- It takes ~14 minutes for a human to check one claim status inquiry4
Streamline your approach with Olive
Olive checks claim statuses early, frequently and more thoroughly – accelerating cash flow, increasing successful appeal efforts, and positively impacting net revenue:
- Olive retrieves the reasons for the rejection or denial (e.g. name misspelling, National Provider Identifier not found)
- If the reason is complex: Olive relays the account to a human along with detailed information
- Olive returns payment information prior to payment posting in your EHR system
- Olive identifies opportunities to submit corrected claims and appeals
See Olive’s impact
See how Olive Works claim statuses & denials actioning at a nationally recognized hospital system with 12 hospitals & 2000+ beds.
- Becker’s Hospital Review - “Denial rework costs providers roughly $118 per-claim: 4 takeaways”
- Change Healthcare Healthy Hospital Revenue Cycle Index
- HIMSS - “How to Improve Your Clean Claims Rates”
- 2018 CAQH Index