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Emily Carson

Length of stay declines persist following the initial COVID surge
Length of stay declines persist following the initial COVID surge
The following analysis uses Olive’s own data to better understand how healthcare works. By analyzing hundreds of thousands of claims, eligibility, and operations, we hope to elucidate what happens in healthcare in (close to) real time. Our first discussion considers how length of stay has changed in the last 18 months. Future analyses will center on the role […]
Data security best practices for managing third-party risk: a HITRUST certification
Data security best practices for managing third-party risk: a HITRUST certification
Maintaining data privacy and cybersecurity in healthcare is no easy task — limited resources, outdated hardware and software, changing regulatory requirements — all of these add to the risk that a health system’s digital infrastructure could be compromised. But one of the most vulnerable points in every health system’s security is its third-party technology vendors.  […]
4 healthcare industry trends to watch in the second half of 2021
4 healthcare industry trends to watch in the second half of 2021
Healthcare looks quite different than it did just a few short years ago. The COVID-19 crisis has created a distinct “before” and “after” for the world, and especially for healthcare. The pandemic forced the entire industry to quickly adopt and advance their health IT, creating new urgency and interest in telemedicine, data security and more. […]
3 ways AI and automation improve utilization management
3 ways AI and automation improve utilization management
Healthcare system costs have been growing out of control for years now, and utilization management is one key way payers and providers ensure appropriate care is being delivered cost-effectively. Utilization management, or UM, is the evaluation of appropriate medical care according to evidence-based criteria and health payer guidelines. The purpose is not only cost containment, […]
Get ready — it’s a new Olive at HIMSS21
Get ready — it’s a new Olive at HIMSS21
Updated 8/6/2021: As a company committed to public health, Olive has considered the country’s rising COVID-19 cases and made the difficult decision to attend HIMSS21 virtually this year. This step will protect the safety of all Olivians, customers, partners and the public. Though the team won’t be physically in attendance, you can still connect with […]
AI is transforming revenue cycle in hospitals. Are physician practices next?
AI is transforming revenue cycle in hospitals. Are physician practices next?
In the past few years, hospital adoption of artificial intelligence technologies has expanded rapidly, from assisting in cancer screenings to tackling the healthcare revenue cycle. It has changed from a futuristic technology to tangible solutions that can reduce costs and increase efficiency in healthcare. But so far, it hasn’t yet made its way into smaller, […]
How RPA fits into a healthcare AI strategy
How RPA fits into a healthcare AI strategy
Confused between solutions touting robotic process automation (RPA) versus artificial intelligence (AI)? Not sure where to start with developing an AI or automation strategy for your hospital or health system?  Healthcare industry adoption of AI is rapidly expanding; healthcare organization executives have seen the need for greater efficiency, cost reduction and data management across their […]
We need to reset the payer-provider relationship — here’s how AI can help
We need to reset the payer-provider relationship — here’s how AI can help
For decades, payers and providers have operated almost as adversaries, each frustrated with perceived — or real — problems that the other causes. But the problem is not the actual relationship, it is the lack of sophisticated technology connecting these two parties to make healthcare more efficient. The payer-provider relationship, while often tense and burdened […]
How to reduce claim denials with AI and automation
How to reduce claim denials with AI and automation
Claim denials continue to be a costly problem for health systems of all sizes, and the claims denial rate has been steadily increasing since 2016. The pandemic only accelerated the trend, and by the third quarter of 2020, the claims denial rate upon initial submission was up to 11 percent. That means more than 1 […]