Customers Can’t Tell You What To Build

Customers Can’t Tell You What To Build

It’s Your Job To Figure That Out When you’re building a product for someone, the first thing you need to know is that your customer probably doesn’t care. They will care. Once you’ve finished the product, put it in their hands, and made their life better, then they...
Why Optimism is Important

Why Optimism is Important

Throughout the life cycle of a product there will be ups and downs. Times when the hype is high, and times when the path forward is uncertain. These waves put pressure on the Product Manager to constantly lead, no matter the situation. What if you’re not sure that the...
Building Healthcare Products

Building Healthcare Products

As more software companies turn their focus on healthcare, Product Managers who are new to the industry will notice the intricacies that make building, launching, and maintaining a product in healthcare different. Healthcare is one of the most unique industries in...
Leading Without Authority

Leading Without Authority

To me, the role of Product Management is to identify opportunities presented by users, customers, or the market, and then to capitalize on that opportunity by leveraging the collective capabilities of the company (by building software, designing a shoe, offering a...
Will Work for Kilobots

Will Work for Kilobots

We are moving into a new world very quickly. A world where many of our coworkers will be digital. AI bots, or SCILBOTS as I call them, will become a meaningful slice of our current workforce and will provide the efficiency we, as humans, need to scale. Here’s...